RETURN AND EXCHANGE POLICY
Our store do not accept Returns, once an item has been received it cannot be returned. We can only offer you replacements at no additional cost if it falls under below criteria:
Items are faulty – damaged/broken or soiled upon arrival.
We sent wrong item – size, style, color.
Measurements are provided on each product’s description to help you get a more accurate fit. We do not bear responsibility due to NON-RECEIPT or REFUSAL because the item that does not fit you.
We do not accept returns or refunds if customer changes their mind after receiving their order(s).
Returned items must be in original packaging, including any accessories, manuals, and documentation.
Returned items must be unused, in the same condition that we sent it to you, and in their original packaging. Stains, folded cards, broken seals/ plastic foiling broken will not be accepted. If the condition of the product shipped back to us is not in acceptable condition we reserve the right to not refund or exchange. Products that have been personalized cannot be refunded or exchanged.
ColorLiving reserves the right to deny any return.
Cancellations must be made within 24 hours of order placement. send us an email at support@LoveColorLiving.com within 24 hours and let us know the reason why you wish to cancel your order.Please note that any orders that have already been packed or shipped cannot be modified or cancelled.